Returns/Exchange Policy

Returns must be initiated within 30 of receiving your order. Items must be unused and in the original packaging.

Return by mail
  1. Visit our returns center
  2. Enter your order number and email address to start
  3. Follow the instructions and select the items you want to return
  4. Once your request is approved, you will get a confirmation email with shipping guidelines
What items are returnable?
  • Items must be return within 30 days from the date of delivery
  • In unused and resell-able condition, cannot be washed or worn
  • In the original packaging with all the tags intact
What items are non-refundable?
  • Gift cards
  • Mystery Boxes
  • Swimwear
  • Underwear
  • Socks
  • Test Prints
What are the refund options?
  • Refund to the original payment method
  • Refund to store credit
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.

How soon will I get my refund?
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

Refund process
Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method or store credit within 5 days of arrival to our warehouse.

Non-Returnable items
Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.